ITS Help Desk

The Information Technology Services HelpDesk is the university community's central contact point for questions about the use of information technology. The HelpDesk will answer questions directly or facilitate a resolution if second level technology support is required. Four full-time staff members supplemented by student staff provide customer service to the faculty, staff and students of Binghamton University.

To access BMail, go to

Contacting Us

We are located in the Computer Center first floor lobby. To contact the HelpDesk call 607-777-6420 or send e-mail to

HelpDesk Hours

Fall & Spring Semesters:   Monday - Friday 8am - 4:30pm with extended evening hours Monday - Thursday
Summer and Winter Hours:   Monday - Friday, 8am - 4pm

Hours subject to change when classes are not in session.