ITS Service Catalog

What services does ITS provide?

The ITS Service Catalog provides the Binghamton University Community with a portfolio of IT service offerings in a online catalog packaged by relevant services. The ITS Service Catalog provides detailed information about each service, such as:

  • The service name.
  • A description of the service.
  • Whom to contact about the service.
  • Who is eligible for the service.
  • Requirements to receive the service.
  • Hours of availability.
  • Cost, if any, for the service.
  • Where to find additional information about the service.

right arrow right arrow Application Development and Support

Provide support for enterprise wide applications as well as custom software development and consulting.

right arrow right arrowCommunication and Collaboration

Includes email and Google Apps, telecommunication services, audio and video conferencing, and alerts.

right arrow right arrowConsulting and Support

Provide support to students, faculty and staff on the use of available technologies.

right arrow right arrowDesktop Services and Support

Provide support for hardware and software issues, Virtual Desktop, pc and laptop quotes, setup, and hardware repairs for University owned equipment.

right arrow right arrowFile Storage and Printing

Provide support for disk storage, backup and recovery services, and printing support in public computing labs.

right arrow right arrowIdentity and Access Management

Provide support for username/password and entitlements required to access University online services.

right arrow right arrowInstructional Support

Provide technology and support services to carry out the educational mission of the University.

right arrow right arrowITS Data Center

Provide servers, storage, colocation hosting, hardware recycling, and scanning/test scoring services.

right arrow right arrowNetworking

Provide support for the campus network (wired and wireless), VPN, and firewall.

right arrow right arrowResearch Support

Provide technical and consulting services in support of the research community and associates.

right arrow right arrowTechnology Teaching Tools and Services for Faculty

Provide a collection of technology tools and services for faculty and teaching staff to enhance student learning.